We work under the concept that every customer’s data is important, especially in the world of media creation. That is why we put a huge emphasis on customer support. When a customer buys a CalDigit product they are not only buying a world class storage device, but also CalDigit’s world class support. That is why when a customer buys a CalDigit storage solution they never go back! CalDigit will always try to solve any potential problems that may arise in a timely fashion. The CalDigit Support Team’s goal is to get you back up and running as soon as possible.
We are pleased to announce that on top of online support resources, email support, and telephone support we have added a dedicated Twitter page specifically for CalDigit support related questions. Follow @CalDigitSupport on Twitter, and feel free to ask us any questions that may arise about your CalDigit product.
We feel that CalDigit’s customer support is the best in the business, and we want to give you as many ways to get hold of us as possible. With the release of our new single drive storage solution, the AV Pro, we also released an iOS, and Android App. The ThunderView app is available for free from the iOS App Store, and the Google Play Store. The app has CalDigit’s support contact details on a dedicated section of the app. This means that you will always be able to get our details wherever you go!
For full CalDigit Support information, including telephone details please go to: http://www.caldigit.com/support.asp